Micros SA (Pty) Ltd

Company profile

MICROS Systems, Inc. (NASDAQ: MCRS), headquartered in Columbia, Maryland, is the world leading developer of enterprise applications serving the hospitality and specialty retail industries.

MICROS serves table service and quick service restaurants, hotels, the leisure and entertainment industry, and specialty retail stores, with complete information management solutions including software, hardware, enterprise systems integration, consulting and support.

MICROS distributes its products through their global network that consists of over 4,700 employees, more than 45 wholly or majority-owned subsidiaries and branch offices in major markets, and 90 distributors in 50 countries.

Micros South Africa is currently the market leader for sub Saharan Africa in the hospitality industry.

Micros South Africa employs over 200 staff members. Our staff are specifically chosen from the hospitality industry as the core of our business is to know your business. We operate a 24/7 call centre offering comprehensive support services to our current install base in excess of 3000 restaurants and 700 hotels.

MICROS is the global leader in the restaurant industry with more than 310,000 installations worldwide.

MICROS is the only full systems solutions provider for all market segments with a global distribution and service network in place for major chains, regional chains, local independents, table service, and the quick service market.

MICROS provides restaurant information systems comprising hardware and software for point-of-sale (POS) and operational applications, as well as a suite of back office applications that include inventory, labor and financial management, and other centrally hosted enterprise applications.

For large enterprises MICROS provides a scalable solution to manage the very large and very complex operational requirements associated with hotels, casinos, airports, theme parks, stadiums and cruise lines.

The MICROS restaurant client base in Southern Africa consist of Nandos, Mugg & Bean, Steers, Wimpy, News Café, Rhapsodys, Primi Piatti, KFC, Piatto, Ciao Baby Cuchina, to name a few.

Through its global markets subsidiary, MICROS-Fidelio International, MICROS continues to strengthen its worldwide position as the premier provider of enterprise-wide integrated information technologies for the hotel industry.

MICROS-Fidelio has become "the standard" in the industry with over 25,000 installations worldwide.  Its enterprise solutions include multi-property, fully integrated hotel systems encompassing property management systems, sales and catering systems, central reservation systems, customer information systems, revenue management systems, an Internet/global distribution system-based hotel reservation service called myfidelio.net, and installation and support services associated with the various software products.

Through its global distribution and service network, MICROS-Fidelio serves all segments of the market including luxury, upscale, mid-price, economy, budget, full service, specialized service, and limited service hotels.

The MICROS hotel client base in Southern Africa includes Best Western, Fairmont Hotels, Hilton, Southern Sun, Sun International, Sheraton, Radisson to name a few.

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